Terms of Service & SLA

1. Definitions & Agreement Scope

These Terms of Service ("Agreement") constitute a legally binding agreement between you or the entity you represent ("Client", "Subscriber", or "You") and Search Engine & Social Media Growth ("Company", "We", "Us", or "Platform"), operating the domain searchengineandsocialmediagrowth.com.

By registering an account, submitting an order, or accessing our organic telemetry dashboards, you expressly warrant that you have full legal authority to enter into this contract and agree to abide by all platform rules and statutory obligations.

2. Subscription Terms, Billing Cycles & Auto-Renewal

All platform plans (Starter, Professional, and Enterprise) are provided strictly on a monthly recurring subscription basis ("Billing Term").

• Standard Pricing Schedule: Your account is billed on the calendar date of initial activation at the designated recurring fee (£25.89/mo for Starter, £72.13/mo for Professional, and £259.28/mo for Enterprise, unless an authorized promotional coupon was validly redeemed).
• Automated Renewal: Subscription fees are charged automatically to your authorized card or online payment account every 30 days until canceled.
• No Long-Term Commitment: There are no mandatory multi-year commitments or lock-in contracts; service continues on a month-to-month basis.

3. Search Engine & Social Media Service Deliverables

Search Engine & Social Media Growth provides high-level search engine keyword vector research, canonical structure auditing, AI engine citation optimization (SearchGPT, Perplexity), short-form viral hook video frameworks, and cross-channel syndication telemetry.

The Subscriber acknowledges that search engine algorithms (e.g. Google, Bing) and social network recommendation feeds (e.g. TikTok, Instagram, YouTube, LinkedIn) are autonomous systems governed by third-party corporations. We commit to industry-leading white-hat optimization methodologies, technical crawling stabilization, and algorithmic best practices, but do not promise static permanent rankings.

4. Third-Party Search & Social Media Platform Compliance

Subscribers must strictly adhere to the Terms of Service and Community Guidelines of Google, Meta (Instagram), ByteDance (TikTok), Microsoft, and LinkedIn. Any content supplied by Client must not violate third-party trademark rights, copyright laws, or prohibited advertising categories.

5. Cancellation, Cooling-Off Rights & Refund Policy

Subscribers may terminate or pause their recurring subscription at any moment without penalty via the Subscriber Client Portal or by emailing billing@searchengineandsocialmediagrowth.com.

Statutory Cancellation Rights: In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, eligible consumer clients possess a 14-day statutory cooling-off period from initial purchase, except where performance of digital services has commenced with express consent.

Upon cancellation, recurring charges cease immediately, and your portal remains operational through the end of the paid calendar cycle.

6. Acceptable Use Policy & Platform Integrity

Subscribers shall not utilize our infrastructure for malicious bot spamming, cloaking, deceptive doorway page generation, malware distribution, or automated denial-of-service attempts against search indexers. Any violation results in instantaneous termination without refund.

7. Proprietary Intellectual Property

All platform code, algorithmic attribution models, API schemas, design systems, and telemetry interfaces remain the exclusive intellectual property of Search Engine & Social Media Growth. The Client retains 100% ownership over all proprietary brand assets, logos, and custom media assets provided to the platform.

8. Telemetry Uptime & Service Level Agreement (SLA)

We target a 99.98% monthly uptime for client telemetry ingestion, webhook dispatchers, and reporting portal access. Scheduled maintenance windows are communicated via email at least 24 hours in advance.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Search Engine & Social Media Growth shall not be liable for indirect, incidental, punitive, or consequential damages resulting from third-party search engine index volatility or social network policy revisions. In all events, our total cumulative liability shall not exceed the subscription fees paid by Subscriber during the preceding 3-month period.

10. Governing Law & Dispute Resolution

This Agreement and any dispute or claim arising out of it shall be governed by and construed in accordance with the laws of England and Wales. The parties submit to the exclusive jurisdiction of the Courts of London, United Kingdom.